This TERMS AND CONDITIONS OF USE also includes our policies on:Conditions of Sale This web site and the web site nztix.co.nz are owned and operated by NZTix Ltd of D72 Building, Suite 2.3, 72 Dominion Road, Auckland ( 'We', 'Our' or 'Us'). We operate this service on behalf of the Artist, Venue or Event Promoter ('Presenter') and tickets purchased from this site are purchased from Us as agent of the Presenter. All terms and conditions displayed here are to be read together with any other policies and conditions displayed elsewhere in this web site and the Presenters website and with any terms and conditions that may be printed on the ticket or displayed at the entrance to the venue or event. All claims whatsoever are the sole responsibility of the relevant Presenter and to the extent permitted by the law, We have no liability to You. When You make a purchase on this web site You agree to be bound by the Terms and Conditions comprising the Conditions of Use, Conditions of Sale, Refund Policy, Security and Fraud Policy and Privacy policy as described herein and displayed elsewhere on this website. Your privacy is respected and we are obligated to protect your privacy by law. We use the latest security technology to ensure the protection of Your details. The images, text, logos and artwork contained within this site are copyright to NZTix and/or the licensee owners and used by permission all rights reserved. Unauthorised use by way of copying, storage, reproduction, publishing electronically or otherwise, transmitting in any form or by any means in whole or in part is prohibited. We will not be liable for any damages direct, incidental, consequential or otherwise, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from Your access to, or use of, or inability to use the web site and its content, whether based in contract, tort, negligence, statute or any other legal theory, and whether or not We know of the possibility of such damage to the extent permitted by law. We limit Our maximum liability to You whether for breach of these terms or in negligence or in any other tort or for any other common law or statutory cause of action arising in relation to these terms, the site or the content available through the site is limited to $100 New Zealand dollars to the extent permitted by law. This agreement shall be governed by the laws of New Zealand. Conditions of SaleAll Prices quoted are in New Zealand Dollars and include local taxes (GST). Online sales will cease when the allocation of tickets is sold or at a time otherwise specified. Tickets are not transferable. The Presenter reserves the right to alter the date, the venue and the entertainment and activities as advertised without prior notice. It is illegal to re-sell tickets for profit or gain and any person or company caught attempting to do so shall be prosecuted to the full extent of the law. Any person caught re-selling their ticket may not be admitted to the venue or may be ejected from the venue and their tickets shall be deemed void. We and the Presenter reserve the right not to sell tickets to any person, agent or company. Any details provided may be checked for their validity to prevent fraud. Credit card fraud increases the cost of tickets. If We suspect fraud We may prosecute to the full extent of the law. E-Ticket: This is where NZTix automatically adds your name to a door list which we send to the venue. On the night of the show, the name provided during purchase needs to show photo ID at the venue box office. The name will then be marked off the list and all ticket holders from that order will be admitted.**Please make sure that all people arrive with the ticket holder** Barcoded E-Ticket: NZTix emails you a receipt for your purchase. A PDF document is attached to your receipt which contains your tickets. Print out these tickets and they will gain you entry to the event. The event may have its own entry conditions and We recommend You view these prior to purchase. They are usually available on the event or Presenters web site or elsewhere on this web site. Note: Your Credit Card statement will itemise a purchase as a charge from "NZTix Ltd Auckland". Refund PolicyRefund information for any event will be posted in the news section of www.nztix.co.nz when applicable.
Security PolicyWhen We process Your order We collect Your credit card and personal information in keeping with Our Terms and Conditions of Use including Our Conditions of Sale, Our Refund Policy, Our Security Policy, Our Fraud Policy and Our Privacy Policy. When processing Your payment We use a 256-bit SSL (Secure Socket Layer) system to encrypt all orders. 256-bit SSL Certificates are designed for securing intranets, extranets and web sites conducting secure transactions. 99.3% of Internet users inherently trust these secure certificates. (Source: www.webarama.com.au http://www.webarama.com.au , Melbourne, Australia) If You use Microsoft Internet Explorer (v. 5.0 and above), Netscape Navigator (v. 4.0 and above) AOL (v. 5.0 and above), Mozilla Firefox (1.0.2) Opera (v. 5.0 and above) or other name-brand browser software Your browser should be automatically configured to manage a SSL connection. Your browser will tell You when You have a secure connection by using a small padlock icon. Refer to Your browsers help function for details about this feature. This allows for text on secure pages to be converted to an encrypted message. At no stage does Your credit card number get collected or stored in Our system. The only parties to receive the entire card number is Our bank and the Payment Gateway. Fraud PolicyThis policy is designed to protect the interests and security of Our customers. This policy is designed to protect the interests and security of Our customers. When Ordering: We may record Your host name, IP address and the time and date of the purchase to assure safety and security in completing any order via Our network. We may use this information to prosecute. This information is only collected for fraud prevention and will not be sold / given to any 3rd party. Please see Our Privacy Policy for more information. We will also use secure server technology to ensure Your details are protected. When processing Your payment We use a 256-bit SSL (Secure Socket Layer) system to encrypt all orders. Please see Our Security Policy for more information. We will email You upon receipt of Your order, verifying Your email address. Our on-line processing gateway automatically checks the database of Your credit card provider for reported lost or stolen card numbers and to verify against information from credit card providers that informs Us of lost, stolen and continual chargeback credit card numbers. We may also call You on the telephone to verify who You are as Our fraud policy provides for a random number of customers to be called each day by Our staff. When Delivering: We will deliver Your purchase to You by the option You have selected at time of purchase unless an alternate arrangement is made. Please see Delivery Options during purchase for more information. When You deny or dispute a charge: If You dispute Your charge contact us immediately. Any person(s) committing fraud on Our network may be dealt with to the highest penalty allowable under law, without exception. If You falsely dispute a charge or falsely deny a payment on Your credit card will We start legal proceedings against You to recover the amount disputed, plus any costs incurred in collecting the proof or data required to ensure prosecution including international travel, hotel, car hire, fuel, meals etc and or any fees or costs relating to Our designated agent to appear in court. Credit card fraud is a serious offense and will be prosecuted to the fullest extent possible. This no tolerance policy of fighting back each and every case of credit card fraud by the designated agent will cost You much more money than the original amount of the service(s) You received. |